The McKinsey Quarterly, an article by the industry giant, McKinsey, and Company, stated that 45% of all human activities, which employers pay for can be automated. RPA is the most emerging trend in the world which integrates existing and new software with Artificial Intelligence (AI) and machine learning. RPA will take over high volume tasks that require more time to complete with little or no human interaction. RPA can also be referred to as Software Robots or Bots, which are capable of mimicking human actions. RPA complements the organization’s existing IT (Information Technology) structure while opening doors to develop and implement new ground-breaking technologies.
There is a difference between normal IT automation and cognitive automation technology. For example, a customer has entered a wrong data or left out a section completely while filling an e-form to open a new bank account. Existing IT systems will reject the form, flag it and wait for acontinue reading →