How to Engage with Customers using Social Media

On Facebook: Leave Comments, Like others’ posts, Share others updates, Join groups, Like Business Pages, Respond to Events etcOn Twitter: ReTweet, Reply, DM, Follow Others Lists, Create your own Lists, Create Saved Searches

On LinkedIn: Leave Comments, Like Updates, Follow Company pages, Add more Connections, Join Groups, Answer Questions, Join Polls, Share News articles, Join Discussions etc

On YouTube: Subscribe to Channels, Leave comments, Like Videos, Share Videos to your networks, Become Friends etc

Spend the other 20% of the time writing updates from your side. You could write about market news, industry fluctuations, success stories, case studies, events, upload before and after photos, and share blog articles. Easy, right?

Remember, Social Media is about conversations and building relationships. Use Social feeds to Educate, Entertain and Engage with customer, suppliers, vendors and potential clients.